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about 1 month ago
Leonardo Helicopters
Salary: Negotiable
Location: Yeovil
Job type: Permanent
Contact: Leonardo MW Ltd
Sector: Customer Services
Category: Aerodynamics Engineer

The key accountability of the role, under the supervision and support of the SCSM/CSM, is general administrative tasks, as follows (but not limited to):

  • Support the delivery of materiel and services in accordance with the validated contract baselines, company commitments and business directives.
  • Production of progress reporting to monitor KPIs and customer output.
  • Processing and expediting of customer requirements through the process.
  • Documentation of processes and procedures for the team.
  • Escalation of issues that are likely to affect customer requirements/expectations.

Key Responsibility Areas

This position is based within the LX/AW159/OOP IPT.

Skills, Qualifications & Knowledge Required

  • A positive attitude expressed in drive, motivation and commitment in executing the tasks in a cross functional and multi discipline team is essential.
  • A working knowledge of SAP is desirable.
  • A self-starter that takes accountability for the allocated tasks.
  • A working knowledge of the company's processes is desirable.
  • An understanding of Military Export Customer support organisation, operations, commercial and management structure is desirable.
  • Knowledge of Military Export use of LMWL products and services is desirable.
  • Problem solving abilities and the ability to apply them in a challenging environment.
  • Good communication skills (written, verbal, formal presentation) and interpersonal skills at all levels within the LMWL business.
  • To be resilient under pressure and maintain a clear focus on goals, objectives and priorities.
  • The ability to collect, collate, analyse and present information clearly and concisely in writing or verbally.
  • A willingness to to gain an academic qualification in Programme management is desirable.

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