The Crew Scheduling Supervisor is responsible for the oversight of the daily Crew Scheduling operation including the supervision of crew schedulers. Responsible for the safety and legality of the Trans States Airlines flight crew members in accordance with 14 CFR Part 117 (Federal Aviation regulations) and the Company Operations Specifications. This position is responsible for maintaining current records of crew duty and rest activity. In conjunction with each crew members, the Crew Scheduling Supervisor is responsible for ensuring that schedulers are in compliance with applicable CFRs and labor agreements. The Crew Scheduling Supervisor will work with other operational personnel to keep all parties informed of crew rest issues, scheduling and legality concerns.
Ensure all scheduling personnel are preforming respective duties while on duty.
Assist the Manager Crew Scheduling in evaluating scheduling personnel performance.
Review open time and segment reports as well as legality reports. Work with the Schedulers to formulate plans in the event flight operations are affected.
Orchestrate adjustments to crew activity with Dispatch and Maintenance Control. Make necessary changes in accordance with applicable VFRs, and company policies and procedures.
Brief the Duty Manager and Dispatch Supervisor on the current reserve status in regards to reserves available and any open flights or trips.
Coordinate with the Duty Manager and Dispatch Supervisor any day-to-day changes in the crew schedule required to be made due to crew illness, mechanical irregularities in equipment, or weather related delays.
Answer and handle calls from crewmembers through the main phone line.
Provide crew scheduling information to crewmembers on a daily basis.
Responsible for confidential and time sensitive material.
Hours and shifts vary to meet departmental requirements other duties as assigned.
High School Diploma, GED, or equivalent Associates Degree or higher preferred
Previous Crew Scheduling experience
Must have experience with the Crew Scheduling system
Must have experience with Flightline applications
Working knowledge of crew scheduling policies and procedures
Knowledge of crew member collective bargaining agreements and work rules knowledge of FAR (Federal Aviation Regulations)
Ability to identify and resolve crew legality/scheduling conflicts
Ability to multi-task and preform under irregular operating conditions
Trans States Crew Scheduling experience
Previous supervisory experience
Excellent customer service skills
Excellent written and verbal communication skills. Ability to mentor and train crew schedulers
Job Knowledge, Skills, and Abilities:
Excellent verbal and written communication skills
Fundamental understanding and use of MS Office suite
Demonstrated strong organizational and time management skills
Can work independently while still keeping a team perspective
Must be detail orientated with ability to multi-task on a regular basis
Must be a self-starter and be able to show demonstrated ability to be discreet in matters of confidential information
Must be flexible with respect to work schedule and willing to assist and support others within the company when needed.
Must have strong customer service orientation
An enthusiastic, out-going personality is a key attribute for success
Ability to prioritize and coordinate with associated departments