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about 1 year ago
HAECO Americas
Location: Greensboro
Job type: Permanent
Sector: Business & Administration
Category: Senior Manager
Job Summary:

The Configuration manager is responsible for ensuring controls are in place to guarantee product configuration changes are managed though repeatable processes that meet internal, regulatory and customer requirements.

The role consists of operational tasks to manage the Change Control Board (CCB) and strategic activities to enhance configuration processes to improve internal efficiency and external customer satisfaction.

Essential Job Duties:

1. Manage the Change Control Board process.
* Publish change request agenda and chair the CCB meeting
* Review documentation for compliance to company procedures
* Determine when changes should be returned due to missing or conflicting information
* Document CCB decisions, record actions and track tasks through to completion

2. Review requirements and adjust Configuration Management (CM) plans to meet contract agreements
3. Develop, implement, and track metrics to report CCB performance and change reason code trends
4. Analyze metrics and propose solutions to streamline throughput
5. Plan and lead focused workshops to support process improvements and changes to regulatory or customer requirements
6. Align and maintain internal operating procedures within the overarching CM Plan
7. Develop user guides and other training material to drive process consistency
8. Develop and manage CM training program of computer based training, operating procedure awareness and face-to-face instruction. Run interactive training sessions.
9. Recommend policy changes to management teams
10. Describe and explain CM procedures to customers and regulatory bodies
11. Perform other duties and special projects as required

Accountabilities:

Accountable to the Director, PLM & Configuration Management

Qualifications:

Job Qualifications:

Minimum

1. BS Degree in Engineering or Business, or equivalent industry experience
2. Three or more years’ experience of aerospace business operating processes, preferably with detailed knowledge of engineering, planning, procurement and quality procedures
3. Previous experience with PLM and ERP systems, preferably Epicor
4. Must have implemented or managed CM processes and tools
5. Ability to read engineering drawings, technical specifications, and other business data
6. Proven ability to organize and present operational or project status to leadership levels
7. Experience to train business users in new processes and technologies
8. Adept at critical thinking utilizing advanced problem solving skills and lean process improvement methodologies
9. Advanced use of Excel or other related software for trend analysis and generation of metrics
10. Must have excellent written and oral communication skills.
11. Ability to work with minimum supervision
12. Domestic travel may be required approximately 10% annually
13. Read, write, speak, and understand the English language

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