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about 1 year ago
Alaska Airlines
Location: Anchorage
Job type: Contract/Locum
Contact: No Name
Sector: Marketing & PR
Category: Customer Service Jobs

Provide an inviting and comfortable environment for members and guests

Establish rapport by personally greeting each guest

Prepare food, beverage, and liquor service for members and guests

Promote Alaska Airlines products and services

Respond to and resolve customer inquiries, assist customers with necessary travel arrangements (seat assignments, check-in service, reservations, hotel, rental car arrangements), prioritize members' needs and requests in a tight time frame

Identify creative solutions to handle unhappy or mishandled passengers

Process new member enrollments and renewals

Other duties as assigned 

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