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6 months ago
Location: Augusta
Job type: Permanent
Sector: Operations
Category: Ground Crew
Position Description

Must be authorized to work in the United States.

The Aircraft Service Attendant services customer aircraft by meeting planes and signaling to park, directing pilots to unloading zone, giving parking information, and loading and unloading supplies and baggage. Provides baggage handling, services coffee and ice, and insures catering delivery to appropriate aircraft. Line Service is often the customers’ first point of contact with the facility. The quality, timeliness, and professionalism of Line Service create an immediate and lasting impression on our customers.

The Aircraft Service Attendant is technically competent in all assigned Line Service duties and is expected to be able to accomplish the vast majority of those duties with minimal supervision.


Meets customer aircraft, marshals aircraft to park and directs pilots to unloading area, or to rental car.

Assists crews and passengers with luggage transport and special requests.

May be required to perform limited chauffeur assignments.

Performs such flight line services as connecting ground support equipment for air conditioning, heating, and power; supplying, cleaning, and servicing galleys, cleaning and maintaining lavatories; standing fire watch when starting engines; etc.

Provides shuttle service to airport, hotels, restaurants, etc. if required.

Responsible for knowing, understanding, following, promoting, and continuously improving company policies and procedures.

Answer phones at switchboard as required.

Works fair share of overtime.

Observes all safety, environmental, and general housekeeping rules and policies.

May perform other duties as required by the department.
Position Requirements

High school diploma or equivalent.

Valid driver’s license.

At least 3 years experience in Line Service in corporate aviation preferred.

Must be courteous, tactful, and friendly as there is considerable contact with customers, employees, and company visitors.

Strong communication skills required, both verbal and written. Must have good interpersonal and verbal skills in order to interface with customers and employees.

Must have knowledge of safety practices in handling highly combustible and explosive fuels.


Must be able to lift up to 75 pounds to load and unload storage, lavatories, and special equipment.

Must be able to stretch, bend, walk, and climb to clean aircraft.

Must be able to work in varying temperatures and inclement weather conditions.

Must have excellent vision and coordination to move or direct aircraft within the hangars.

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