Responsible for managing all Business Analysts and QA/Test resources. Partner with Application Delivery Leaders (ADLs) to ensure projects and production work are staffed with highly skilled Business Analysts and Quality Analysts. Apply requirements, business analysis, and quality assurance process discipline (best practices) across IT. Develop, continuously improve, and mature Analysis capability with the goal of becoming best in class. Partner with ADLs and Business Partners to ensure Business Analysis, Requirements, and Quality Assurance practices are effective and valuable. Enable and ensure project delivery with predictable cost, predictable schedule, and predictable quality. Develop and deploy methods and procedures, and champion and verify end-to-end product and process quality across IT. Engage ADLs & stakeholders in all aspects of business analysis and quality assurance for their applications.
30%: Strong people leadership with the ability to attract, develop, coach, and mentor team members to build a highly engaged, highly skilled, high performing, innovative, and productive team.
10%: Forecasts and estimates team budgets and resources to form an appropriate size and structure
20%: Manages the following components: a) Requirements elicitation and requirements definition leveraging best practices. b) Analyzing applications: Maintains applications' functional integrity and requirements. Identifies and analyzes changes resulting from new requirements or defect fixes and provides subject matter expertise. c) Managing releases: Facilitates production changes, ensures their compliance with established quality controls, provides visibility around all ongoing and planned changes and communicates impact to stakeholders. d) Accountable & Ownership for Process & Product Quality Assurance (PPQA): Ensures an appropriate quality assurance environment is in place with resources available to follow processes effectively, efficiently and by design; creates, gathers, analyzes and reports metrics to monitor and increase quality; provides education and specific recommendations for improvement; validates that solutions work as expected before releasing changes into production
20%: Accountable for ALL the Business Analysis deliverables, Strategy, Planning, Estimation, Release Plan input, Quality, Metrics, thought leadership, Continuous Improvements, setting team priority, and Ensuring team productivity by removing obstacles
20%: Commitment and actions to continually improve PPQ and BA & QA domains across NJIT, not just in her/his lines only.
Bachelor's degree in Computer Science, Management Information Systems, Business or equivalent experience
Related Work Experience: 6-8 years