Job Summary The Air Asset Controller communicates and coordinates requests received from flight crew with various internal departments as well as outside vendors in support of the DI Operations. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract)
Ensures flight crew briefs comply with the program's agreement/contract and applicable regulations.
Verifies flight crew is in position for briefed flight activities.
Be able to brief both fixed-wing and rotary wing crews on all aspects of each trip including owner/customer requests and special needs.
Arranges/updates to crew operational issues, such as early and late operations at/with fixed base operators or/and other applicable personnel.
Flight follow assigned program aircraft and update arrival and departure times.
Actively maintains case management documentation concerning issues impacting owner/customer flights.
Manages crew communication center and provides timely responses to fixed-wing and rotary wing crews.
Receives inbound communications from flight crew and adheres to departmental policies and standards concerning phone call statistics.
Facilitates and communicates fixed-wing and rotary wing crew transportation and other accommodation elements.
Initiates and conducts training within his/her respective area of responsibility as required by meeting all contract objectives.
As aviation planner, be able to plan/coordinate flight routes in support of air movement, and plan all customer air movement for the daily manifest.
Responsible for coordinating incoming aircraft schedules and organizing cargo onto aircraft as required.
Perform other qualified duties as assigned
Knowledge & Skills
Extensive knowledge of federal aviation regulations, airman certificate, military service preferred, and/or internship with an airline, or flight department.
Ability to type a minimum of 45 words per minute.
Must be proficient with MS Office Suite, (Excel, Outlook, PowerPoint and Word) and Windows operating systems.
Ability to read, write, and interpret technical data is required in English.
Experience & Education
Five (5) years of experience in related technical environment.
Preferred experience in a Tactical Air Operations Center, Air Operations Center and/or Direct Air Support Center.
Must be subject matter expert on Single Mobility Systems (U.S. Army standard for fixed wing aircraft use).
Bachelor’s degree in an aviation associated discipline.
Two (2) years of experience may be substituted for each of the four (4) years of the degree.
Physical Requirements/Working Environment
Must be able to walk or stand on level and/or inclined surfaces up to three (3) hours per day and sit for up to five (5) hours per day.
Must be able to routinely climb / descend stairs.
On occasion must be able to lift 30 pounds.
Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows / knees, and reach above / below shoulders.
Must be able to read and interpret newspaper and typewritten print.
Must be able to communicate by voice and detect sound by ear.
Must be able to distinguish color and judge three-dimensional depths.
Must be capable of living and working in a potentially hostile environment for an extended period.
May be required to travel to and between remote location(s) in austere environments.
May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.
May be exposed to extreme noise from turbine and jet engine aircraft.
May be exposed to fumes or airborne particles; may be exposed to electrical shock hazards or work near moving mechanical parts, vehicles, or aircraft.
Travel to remote locations in austere and/or hostile environments may be required. Position is CONUS based.