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8 months ago
Delta Air Lines
Location: United States
Job type: Permanent
Sector: Business & Administration
Category: Engineers
This position is responsible for installation, maintenance, and providing support for Application Performance Resiliency and Instrumentation. You will be responsible for defining and implementing best practices for the end-to-end delivery of the Application Performance Resiliency solution, collaborate with Enterprise Business Relationship Managers to establish application performance baselines and re-evaluate and improve them on a scheduled basis.

Partnership with Application Performance Management, Enterprise Management and Capacity Management teams to support data capture and advanced data manipulation efforts to support proactive identification of issues.
-Establish and guide the capture of performance indicator metrics
-Define performance analysis standards and establish processes.
-Determine root cause and defining action plans through monitoring tools to prevent future application outages.
-Research and recommend software version, and patch levels, for monitoring products in accordance with the strategic direction of the company.
-Communicate technical and non-technical information to technical support groups, customer support centers, end-users, senior management and vendors.
-Increase resiliency and efficiency through implementation of best practices and process automation.
- Develops both strategic and tactical plans that create a safety-conscious environment resulting in environment safety and well-being.

-Demonstrated experience in the implementation of information engineering projects; systems analysis, design and programming using standard tools and methods, systems planning, business information Planning
-Demonstrated experience in selecting Artificial Intelligence tools and Machine Learning including integration
-Experience with application performance management, enterprise monitoring and IT operations automation technologies and techniques
-5+ years' experience in application development and IT Operations.
-5+ years' experience in systems performance testing, software performance testing, and/or software QA testing.
-Must be willing to work in a highly dynamic environment (with tight deadlines and changing priorities).
-Bachelor's Degree in Computer Science and/or the equivalent in experience
-Experience with leading Application Performance Management and Enterprise Monitoring solutions.
-Must have excellent problem solving and critical thinking skills
-Experience with performance management tools, such as Dynatrace, Gomez, Wily, AppDynamics or any other APM tools
-Experience with planning and managing server, network and storage capacity
-Ability to analyze and integrate capacity planning data into application and infrastructure resiliency

-Ability to multitask and adapt quickly to emerging technologies.
-Must have excellent skills in problem analysis and troubleshooting complex technical issues as well as trending recurring issues.
Delta Air Lines develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.

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