8 months ago
This position is responsible for installation, maintenance, and providing support for Application Performance Resiliency and Instrumentation. You will be responsible for defining and implementing best practices for the end-to-end delivery of the Application Performance Resiliency solution, collaborate with Enterprise Business Relationship Managers to establish application performance baselines and re-evaluate and improve them on a scheduled basis.
YOUR RESPONSIBILITIES IN THIS ROLE
Partnership with Application Performance Management, Enterprise Management and Capacity Management teams to support data capture and advanced data manipulation efforts to support proactive identification of issues.
-Establish and guide the capture of performance indicator metrics
-Define performance analysis standards and establish processes.
-Determine root cause and defining action plans through monitoring tools to prevent future application outages.
-Research and recommend software version, and patch levels, for monitoring products in accordance with the strategic direction of the company.
-Communicate technical and non-technical information to technical support groups, customer support centers, end-users, senior management and vendors.
-Increase resiliency and efficiency through implementation of best practices and process automation.
- Develops both strategic and tactical plans that create a safety-conscious environment resulting in environment safety and well-being.
WHAT ARE WE LOOKING FOR? / WHAT EXPERIENCE DO YOU NEED?
-Demonstrated experience in the implementation of information engineering projects; systems analysis, design and programming using standard tools and methods, systems planning, business information Planning
-Demonstrated experience in selecting Artificial Intelligence tools and Machine Learning including integration
-Experience with application performance management, enterprise monitoring and IT operations automation technologies and techniques
-5+ years' experience in application development and IT Operations.
-5+ years' experience in systems performance testing, software performance testing, and/or software QA testing.
-Must be willing to work in a highly dynamic environment (with tight deadlines and changing priorities).
-Bachelor's Degree in Computer Science and/or the equivalent in experience
-Experience with leading Application Performance Management and Enterprise Monitoring solutions.
-Must have excellent problem solving and critical thinking skills
-Experience with performance management tools, such as Dynatrace, Gomez, Wily, AppDynamics or any other APM tools
-Experience with planning and managing server, network and storage capacity
-Ability to analyze and integrate capacity planning data into application and infrastructure resiliency
-Ability to multitask and adapt quickly to emerging technologies.
-Must have excellent skills in problem analysis and troubleshooting complex technical issues as well as trending recurring issues.
Delta Air Lines develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.