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7 months ago
Hawaiian Airlines
Location: Honolulu
Job type: Permanent
Sector: Business & Administration
Category: Office
Key Responsibilities

* Manage Hawaiian Air Cargo’s Known Shipper program using the Transportation Security Agency’s (TSA) Known Shipper Management System (KSMS)

* Update and maintain the Known Shipper database to ensure all shippers are TSA approved and meets regulatory requirements

* Perform Known Shipper site verifications as required
* Maintain customer profiles in SmartKargo by performing recurring audits for data accuracy

* Administer accounts payables and purchase order processes for the Cargo department

* Maintain rate cards in the system and physical customer contracts
* Maintain Cargo’s external website by keeping it updated with current material and be the liaison between Cargo and the website team for enhancements

* Create and develop reports based on the external website traffic for management use

* Gather and analyze data on cargo capacity and utilization
* Assists with developing business cases for Cargo related projects
* Assists with Operations Analysis for new project implementation
* Assist the Cargo Analytics team with other reporting, projects, business cases, and other duties as assigned

Requirements

Minimum Requirements

* Must have a high school diploma or equivalent
* 1 year of work experience in an administrative support function, preferably in a highly regulated environment

* Good communication skills, both verbal and written
* Must possess outstanding customer service skills
* Experience with data analysis and pulling reports
* Ability to work well with the Federal Regulatory Agencies
* Must complete Cargo Initial training within 3 months of employment pending class availability

* Proficient with MS Office applications
* Ability to manage multiple tasks and meet deadlines
* Must be able to provide on-call customer support
* Self-Motivated and a team player

Preferred Qualifications

* Bachelor’s degree, relevant certifications and professional training programs

* 3 years Cargo experience

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 yearsas reported by the U.S. Department of Transportation. Consumer surveys by
Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China,
Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at
HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines),
and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s

LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’
online newsroom.

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
* Please view Equal Employment Opportunity Posters provided by OFCCP
here.
* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure
is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41
CFR 60-1.35(c)

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