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9 months ago
Textron Aviation
Location: Mesa
Job type: Permanent
Sector: Flight Crew
Category: Analyst Jobs


Tech Supports act as an Able
Engineering representative in customer engagements and delivery of quotes.


Makes critical decisions concerning pricing
and commercial viability of recommended repairs on quotes

Liaison between customer and Able Engineering
for all quotes delivered

Responsible for communicating with the account
manager to resolve questions and concerns on the quotes from the customer

Manage customer quote approvals

Offer upsell opportunities on the quotes to
promote additional revenue opportunities.

Facilitate the delivery and creation of customer
bill backs

Effectively support the detailed tracking of
jobs in house to provide exchange solutions for the customer and to aid in the
improvement of TAT

Responsible for the
back end process of putting a job into production after the quote has been

Responsible for
managing the JIRA queue and administrative duties for the department as needed.

pricing, TAT’s, New repairs

Work with the
account managers to maintain and update pricing
for yearly increases within customer contracts

customer QC requirements, contacts, etc. as needed throughout the year



Bachelors degree in
Sales, Business Management or relevant field of study


Sales mindset with the ability to apply our
mission statement and pricing policy simultaneously

Understanding of commercial terms and market

Ability to identify upsell opportunities

Ability to work cohesively within a team to
deliver results and improve KPIs

Understanding of mechanical concepts and
precision measurements

· Highly skilled in providing information regarding
products and services of the company on the quotes

· Hands-on experience in reviewing, updating or making
changes to customer quotes.

· Demonstrated ability to record details of client
contracts and service history.

· Proven ability to determine answers and solutions quickly.

The above statements are intended to describe the general nature and
level of work being performed by employees assigned to this job. They are not
intended to be an exhaustive list of all responsibilities, duties, and skills
required of personnel so classified.

EEO Statement Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Pay Transparency Policy Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including US Citizenship, for access to classified information.

Primary Location
: US-Arizona-Mesa

Recruiting Company: ABLE

: Full-time

Job Level
: Individual Contributor

: First Shift

Job Posting
: 09/08/2017, 10:31:07 PM

Textron (and its subsidiaries) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer’s Form I-9 to confirm work authorization.

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