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AS 26
onboarding portal security clearance step is closed even though I didn't upload my passport copy

Final interview 23 Novembre. Golden call 12 December. My passport took a long time to get renewed but when I got it and went ahead to upload it I found that they declared the security clearance step completed even though I didn't submit the passport copy yet. I called my HR coordinator many times and sent emails but no one answered. Do you think maybe they're doing this because they waited for a long time and had enough of it? Maybe there was a due date to submit all the documents required and I got past it? (PS: I uploaded all the documents I just had an issue with the passport, that was the only document missing)

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