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Technical Customer Support Officer

This job expired on 17/02/2012

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SearchTech UK

Job posted by SearchTech UK
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Job details

Salary band Any
Salary details NEG AAE
Location Switzerland
Job type Full time
Company SearchTech UK
Contact unknown
Job categories Customer/Passenger Service, Landing Gear, Logistics, Managers/Office Support, Sales and Purchasing
Posted 20/01/2012
Expires 17/02/2012

Job Description

Excellent Opportunity to join this large and fast expanding global aviation company within their customer Support team.

You will have a good technical awareness of aviation components and also have a good ability to build relationships with clients and multi task projects.

Position Purpose:-

This position has to fulfill customer pool material requests in accordance to contract. Including Tracking of return shipments from customer; Consignment stock Initial Supply and Replenishment; Inventory check and control; Tracking of ownership of the material.



          Main Tasks / Key activities

(Prioritize 8-12 major areas and main tasks/activities. This is not a list of exclusive tasks/ activities.)

  • Perform Inventory check at customers place in accordance to KPMG and financial

Requirements

  • Fulfill Customer Pool Material Requests in accordance to contractual Obligations
  • Coordinate Material flow from removal from Stock until u/s Return-received at SRT
  • Perform Initial supply of Consignment Stock as per contractual Requirements
  • Coordinate replenishment of Consignment Stock's and Comfort Stock's
  • Declaration of correct Ownership of parts in Consignment stock's
  • Communication to internal and external Interfaces on daily bases.
  • Recall active not used or u/s Material from Customer
  • Monitor Stock Levels of Consignment Stock and Comfort Stock
  • Collect correct Change Message Information form Customer
  • Clean up of Non-office- hours-Transactions and / or SAP data
  • Escalate business critical observations to Management

 

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