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![]() | Job posted by SearchTech UK |
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Assure transfer of new contract into Account Management and Operations |
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Manage shop visit from slot planning and phase-in to service redelivery through setting target to operations, monitoring and challenging workscope changes and fulfillment |
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Communicate schedule status and price development to customer and solve escalated issues |
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Review and comment profitability, report to management |
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Lead invoicing to cash collection internally and with customer |
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Report service level, analyse risks and opportunities to initiate improvement measures |
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Manage customer relationship including feedback handling, customer visits, contract review meeting |
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Manage rate adjustment |
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Assure transfer of new contract into Account Management and Operations |
|
Manage shop visit from slot planning and phase-in to service redelivery through setting target to operations, monitoring and challenging workscope changes and fulfillment |
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