Job details
Job Description
Landside Customer Service Agents (Check In) - London Gatwick Airport. Our client, a large Ground Handling Company, is looking for Landside Customer Service Agents (Check in staff) at London Gatwick Airport, near Crawley, Horsham, East Grinstead and Redhill to cover the busy Summer period.
We are advertising these roles in preparation for start dates throughout Summer 2012.
Job Role
This is a varied Customer focused position where you will be assisting passengers every step of the way from their first arrival at Gatwick. You will help move queues along, answer a variety of queries and questions, check Passports, Visas and tickets, check-in, weigh and tag baggage. You are Customers' first contact with their chosen airline and your quality attitude and helpful approach will need to reflect this.
You may have to announce delays and departures and help late arriving passengers; accompany disabled passengers or children travelling alone.
The Candidate
The successful candidates must be:
Friendly, polite and diplomatic.
Able to deliver superb customer service and communication skills.
Organised and calm under pressure - able to work in a hectic environment.
Confident, able to speak to large groups and make announcements.
Reliable with excellent timekeeping.
Adaptable.
Team Players.
Hours
This is a contract position to cover the busy summer period. Start dates will vary, ranging from April 2012 until August 2012.
There will be a variety of contracts available including Part Time, Night Shift, Weekend etc. All will involve working early mornings and late nights. Earliest shifts could be as early as 0330am and latest finishes could be as late as 2230pm therefore flexibility is required.
At the end of the contract there may be opportunities to join the permanent staff payroll.
Salary and Benefits
Pay rate of £7.24 an hour.
Voucher Incentives.
Full Uniform provided.
Full, professional training provided.
Full five year employment / education reference checks and a Criminal Record Check will be carried out prior to commencement of employment.
To apply for this role, please send your CV and a covering letter to Sam Rice
We will study your CV and compare it against our clients requirements for this role. If your skills and experience match our clients requirements, we will contact you within the next few days.
Unfortunately, due to time constraints, we are unable to contact individuals who are unsuccessful to discuss their application.
The Recruitment Place is an equal opportunities employer. We observe laws against discrimination and positively promote equal opportunities.
This job expired on 26/05/2012
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