Maintenance Service Representative - IFE


	This job expired on 17/02/2012 Browse Aviation jobs by Region Aviation jobs in Australia Browse Aviation jobs by Job Category Aircraft Interiors Jobs Avionics Electronics Jobs IT Jobs Maintenance Line Jobs Communication Jobs Software Systems Jobs Jobs like this Maintenance Service Representatives - Asia Pacific Posted by Jet Professionals on 24th May 2012 Maintenance Service Representative Australia Posted by Jet Professionals on 9th May 2012

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Job details

Salary band	Any
Salary details	unknown
Location	Australia
Job type	Full time
Company	Jet Professionals
Contact	unknown
Job categories	Aircraft Interiors, Avionics/Electronics, I.T., Licensed Maintenance - Line, Systems/Software/Communications
Posted	17/02/2012
Expires	17/02/2012

IFE Maintenance Service Repersentatives required for our client in Australia.

Responsibilities:

Manage relationship between our company and assigned customers to ensure satisfaction and a long term business relationship.
Ensure all necessary customers' and documentation are properly completed. Properly document the use of spares and update inventory records.
Evaluate LRU testing/ certification requirements and provide feedbackto amend applicable calibration and acceptance test procedures.
Respond to all airline issues related to operation and maintenance of our client's in-flight entertainment (IFE) systems. Provide technical guidance and assistance to customers in troubleshooting and resolving system & interface problems.
Monitor failure trends and possible quality or reliability problems. Communicate findings with Product Engineers/ Reliability to ensure accurate, timely resolution.
Investigate and resolve system operation and/ or maintenance issues, including identifying the size and scope of the problem, reporting and implementing a recovery plan, utilizing areas of expertise elsewhere in the company.
Perform any other duties as assigned.

Requirements:

Degree/ diploma in Electrical Engineering or equivalent
Minimum 2 years direct related experience with IFE programs, software, engineering systems.
Demonstrate background in any of the following disciplines: Token Ring/Ethernet LANs; RF Signal Conditioning and Distribution: Audio/Video Encoding; Microprocessor based controllers; embedded Software; Analog Audio/Video Circuits.
Good written and oral communicating skills .
Excellent interpersonal and problem solving skills.
Avionics and/or airframe background will be highly desirable.