As Senior Cargo Operations Agent you will provide Cargo Operations and Customer Service functions including interaction with Customer and GHA for both import and export Cargo. You also will secure proper operational and customer service support to enable station to meet the cargo target, you will ensure full compliance at all times with all safety and security regulations and procedures as per host state and company requirements.
You will liaise with GHA to ensure/enhance quality of the service, you will also oversee the GHA routines to pursue smooth running of operational activities.
Pick and choose the right mix, commodity and yield from the available booking queue to maximize the revenue in the given capacity. Plan flights and liaise with GHA to make sure the correct on-time departure of flights. Plan the priorities on the sectors based on yield and regularity of traffic flown as booked to fulfil our commitment to regular clients. Support the Cargo Space Control Supervisors in ensuring smooth operations of space control functions.About You
You must have a Bachelors Degree or equivalent education certificate. A minimum of 2 years in a relevant field, of which 3 year airline or air-freight experience preferred. Computer literate and familiar with MS Office applications (Word, Excel Power Point and Access). Understanding of TACT rules and IATA regulations. Communication skills and good command of English language.
Proven experience in Cargo Sales & Cargo Systems would be an added advantage.