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9 months ago
Salary: Good
Location: Spain
Job type: Contract
Contact: Jet2.com
Sector: Leisure/Hospitality/Travel
Category: Customer Service Jobs

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have a great opportunity for a Resort Flight Check In Manager to join our Resort Flight Check-In Teams.

Reporting to the Regional Manager - Jet2holidays, the Resort Flight Check In Manager is responsible for the day to day management of the Customer baggage and flight check-in process between Resort and the Airport in accordance with Company Policy and relevant legislation.

Leading the customer facing Resort Flight Check-In Teams and Drivers/baggage transfer from Resort to the Airport, this high profile role is responsible for On Time performance, the delivery of a VIP Customer service and the management of our safety first culture. The Resort Flight Check In Manager will also be responsible for maintaining IT equipment. Working on a shift basis Monday to Sunday, this is a varied and fulfilling role with significant Colleague and operational responsibility.

The successful candidate will have a proven track record in coaching and developing others in a fast paced Airport operational environment, with the ability to show flexibility and forward thinking in high pressured situations. We are looking for a credible leader committed to the development of others and who shares our passion for delivering the highest standards in Customer service and safety.

Management / supervisory experience within an airport operations environment is essential and experience of roster / resource planning would be preferred, as would proficiency in IT skills and equipment maintenance. To be successful in this role you must be fluent in Spanish and English and have the right to work in the location you are applying for.

In return for delighting our Customers, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to high volume leisure destinations in the Mediterranean, the Canaries and to European Leisure Cities. jet2hols Ground Operations

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