Reporting to the General Manager - Overseas, the Regional Manager will work as part of the Jet2holidays Overseas Management Team and be responsible for the planning, strategy, performance and service delivery of Jet2holidays across the Algarve and Madeira.
You will have a significant input into the forecasting, planning and adherence to your operational budget and resourcing strategy, ensuring we have the flexibility and agility to respond to internal and external impacts and influences which may occur in your region. You will also manage the relationship with our third party agents in line with our agreed industry leading service levels and ensure that Company policies, procedures and values are followed at all times.
A key part of your role will be to drive and inspire your In Resort Teams to deliver our Customer Service Promise within the constraints of operational budgets. Through regular visits to hotels and airports within your region you will undertake service delivery reviews and provide on-going coaching and development of the Team.
To be successful in this role you will have proven managerial experience gained from working within a large Tour Operator. You will have experience in strategic planning to ensure company targets are achieved across multiple locations. With excellent team leadership and motivational skills, you'll be confident in leading teams remotely and dealing with difficult situations and taking them to a positive conclusion.
Already living or prepared to relocate to the Algarve, you will be a driver with your own, or willing to get your own, transport and be flexible to travel extensively across your region. You will know the area and ideally speak Portuguese confidently, as well as being fluent in English.
In return we offer a great salary on a local contract combined with excellent opportunities for progression in a growing business.