Reporting to the General Manager - Overseas, the Regional Manager - Agency Destinations will work as part of the Jet2holidays Overseas Management Team and be responsible for the planning, strategy, performance and service delivery of Jet2holidays across our destinations currently managed through third Party agencies.
You will manage the relationship with our third party agents in line with our agreed industry leading service levels and ensure that Company policies, procedures and values are followed at all times.
You will have a significant input into the forecasting, planning and adherence to your operational budget and resourcing strategy, ensuring we have the flexibility and agility to respond to internal and external impacts and influences which may occur in your regions.
A key part of your role will be to drive and inspire the In Resort Teams provided by our agents, to deliver our Customer Service Promise within the constraints of operational budgets. Through regular visits to hotels and airports within your region you will undertake service delivery reviews and provide on-going coaching and development of the Team.
In addition, you will ensure that Company branding guidelines are adhered to and updates are distributed as and when required.
To be successful in this role you will have proven managerial experience gained from working within a large Tour Operator. You will have experience in strategic planning to ensure company targets are achieved across multiple locations. With excellent team leadership and motivational skills, you'll be confident in leading teams remotely and dealing with difficult situations and taking them to a positive conclusion.
This role will be based at our Head Office in Leeds, UK, with extensive travel to our Agency Destinations across Europe.
In return we offer a great salary combined with excellent opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!