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about 1 month ago
Line Up Aviation
Salary: Market related
Location: West Sussex
Job type: Permanent
Contact: Carla Olliver
Job Role: Customer Service Jobs

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best known companies who demand the highest standard of applicants.  

Role: PBH Service Executive

Location: West Sussex

Salary: Negotiable

Client:

Our client is a global provider of aircraft component services. They now require a PBHHH Service Executive on a permanent basis.

Purpose of the Job:

Responsible for the operational support and management of a defined customer base via contractual agreements.

Main Duties and Responsibilities:

  • Quantum processing
  • PBH or Pool Access contract interrogation
  • Commercial awareness of contractual definitions
  • Operational service delivery in accordance with AJW’s contractual commitments & internal procedures.
  • Management of operational performance data against contractual targets.
  • Negotiation & Procurement
  • Quality Procedures
  • Assessment of Customer Payment Viability
  • Interface with other departments to facilitate on time delivery
  • Exchange Order Management
  • Off-core return Management
  • Warranty / RMA / Reliability Management
  • Credit Note and Query Invoice follow up
  • Day to day Communication & Interface with Customers / Vendors
  • Customer visits

Key Skills and Competencies

  • Relevant and significant experience in the customer services function.
  • High degree of customer focus, both internally and externally.
  • Willingness to be flexible and meet tight deadlines.
  • Highly motivated with a capability to handle demanding workload that requires accuracy.
  • Proven ability to solve problems promptly and efficiently.
  • Proven interpersonal and communication skills with proficiency in Microsoft Office, including Outlook, Word, Excel and Powerpoint.
  • Proven commitment and ability to maintain a positive professional attitude in stressful and demanding situations.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Carla Olliver at Line Up Aviation

Due to the number of applications we receive, it’s not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.

“Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office.  Interact with us using the #LineUpAviation tag at anytime!  Thank you for your follow!”

Line Up Aviation is a recruitment agency

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