Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service.
We are currently recruiting for the role of Operations Controller, a first line supervisory role which requires an assertive, experienced individual with a can do attitude, who believes in delivering the highest level of Customer Service to ensure the reputation and name of Harrods Aviation is held in the highest regard by our Customers.
Responsible for controlling and planning the day to day operation, the Operations Controller will be required to oversee all aspects of aircraft handling and flight planning.
The role will include delegating tasks to the Operations Assistant, accepting flights by completing an analysis on the capacity level and co-ordination and liaison with both customers and staff. As Operations Controller, you will also be responsible for the day to day management of the Operations Assistant and Netjets Team Leader.
The successful candidate will correlate data for Governmental and Company use, be the first point of contact for the flight crew and provide technical and administration support to the other departments. The successful applicant must be flexible and professional. You will be required to work as part of a team covering a 24-hour operation on a 4 on, 4 off shift pattern working a shift pattern which will include working weekends and bank holidays. As always, flexibility is required with the hours as at times, they may need to be altered to suit the needs of the Company.
The role is demanding and the successful candidate should be flexible, able to work under pressure and have the ability to prioritise whilst remaining calm and continuing to set a professional example to your team.
Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. Good communication skills combined with courtesy and integrity are essential.
Good administration skills and computer literacy are also essential requirements.
You must have held a full, clean UK driving license for a minimum period of one year and have a five year checkable work history. You must also hold the right to live and work in the United Kingdom. You will be based at our Luton base, but may be required to travel to other bases on occasions.
Benefits include 21 days holiday increasing to 24.5 days after 5 years service (pro rated for part time), Holiday Purchase Scheme, Happy Birthday Day, Contributory Company Pension, Staff Discount, Hospital Saturday Fund Healthcare and Onsite Parking. Full Uniform also provided.
Previous applicants need not apply. No agencies please.
Please note that due to the number of applications we receive, we cannot respond to individuals and therefore if you have not heard from us within 6 weeks of the date of your application, then please assume that you have been unsuccessful on this occasion.