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about 1 year ago
The London Heliport
Salary: TBC - dependant upon experience
Location: South West London
Job type: Permanent
Contact: Simon Hutchins
Sector: Airport
Job Role: Coordinator Jobs, Airport Services Agent Jobs

ROLE: OPERATIONS CO-ORDINATOR

 

The London Heliport, the capital’s only licensed heliport, is seeking to recruit a full-time Operations Co-ordinator working in a busy operations department within a strong team-working environment.

 

Located on the River Thames at Battersea in South West London the London Heliport has been operating 55 years providing access to Central London for not only the business community and also public services usage including air ambulance and police.  

 

You will have a passion for working in aviation and preferably have previous experience. Working as part of the small heliport operations team you will have the initiative, flexibility and professionalism to be the first point of contact and public face of the London Heliport to its users and visitors.

 

Reporting to the Operations Manager you will be responsible for:

  • Front of House visitor reception duties, presentation of public areas and assistance with maintenance of high customer service levels
  • Acceptance and processing of flight bookings and liaison with internal departmental functions (air traffic control and airside handling) in the smooth running of the heliport.
  • Liaison with customer-operators, their aircrew and support staff and passenger care
  • Liaison with external regulating agencies including co-ordination of pre-flight notification to UK border agencies for international flights
  • Information and data-base records, reporting, maintenance of flight movement data & invoicing of services provided, maintenance of stocks and supplies required for administrative and customer service provision.
  • Playing your role in the provision of a safety-managed, best-practice working environment, including assistance with First Aid care (subject to training) in emergency situations

 

 

The role is salaried and involves a flexible shift pattern to cover the core operational hours and staffing needs of the London Heliport (07.30-19.30), regular weekend working and occasional public holidays. Annual Leave is accrued pro-rata.

 

All applications must be directed via the Aviation Job Search website where the post is advertised until 26 May 2016. You will be asked to provide an up to date CV and a covering letter detailing why you would be suitable for the post. Direct applications to the London Heliport will not be considered.

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