OVERALL PURPOSE OF THE ROLE:
The Manager Operations Control Centre (MOCC) will be responsible for developing, leading and directing, overseeing and managing all aspects of the Operations Control Center while developing and maintaining effective relationships with key stakeholders, and in particular the Airlines Senior Management team. The job holder will be the central authority to establish and modify policies for the operational control process and will have overall responsible for performance and delivery of the OCC department. In addition, the job holder will also be responsible for setting up and managing an effective and workable emergency response system for the airline.
EDUCATION/CERTIFICATION KNOWLEDGE, SKILLS AND EXPERIENCE: