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MRO Service Delivery Manager - UK Permanent Position


Excel Technical Consulting
Location: UK
Job type: Permanent
Contact: Dominic
Sector: Maintenance, Aircraft, Licensed Maintenance - Base, Quality Control & Assurance
Job Role: Engineers Jobs, Project Manager Jobs, Mechanical Engineer Jobs, Middle Managers Jobs, Senior Manager Jobs
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Excel Technical Consulting are currently seeking an experienced MRO Delivery Manager for our valued UK based client on a permanent basis.


The role will be to manage the day to day activities of the MRO departments customer facing service delivery team, managing and directing the work of others. You will work with departmental management teams across the group to ensure efficient delivery of service to customers. 


Some of the responsibilities of the position include, but are not limited to:

 

  • Maintaining procedures and processes that improve the effectiveness and efficiency of the department
  • Overseeing the initiation and closure of customer agreements
  • Ensure that all costs incurred through adhoc transactions are recharged to the customer
  • Providing a point of contact to customers for quality related issues in relation to the provision of MRO services
  • Meeting with departmental heads and managers to keep track of MRO and departmental objectives


This role would suit somebody with experience of team management within a large organisation, ideally with a background in a customer facing role, or a project manager used to liaising between engineering staff and external customers in order to ensure efficient and effective completion of MRO activities.


To be eligible for the role, you would need to be able to prove relevant experience in a similar position, and have a proven track record of accomplishing programmes and projects in relation to MRO activities. In return you can expect a competitive salary and the opportunity to work with a global leader in aviation maintenance.

Please not that this position may require relocation, especially if you are based overseas, so please consider this before applying.

Excel Technical Consulting are currently seeking an experienced MRO Delivery Manager for our valued UK based client on a permanent basis.


The role will be to manage the day to day activities of the MRO departments customer facing service delivery team, managing and directing the work of others. You will work with departmental management teams across the group to ensure efficient delivery of service to customers. 


Some of the responsibilities of the position include, but are not limited to:

 

  • Maintaining procedures and processes that improve the effectiveness and efficiency of the department
  • Overseeing the initiation and closure of customer agreements
  • Ensure that all costs incurred through adhoc transactions are recharged to the customer
  • Providing a point of contact to customers for quality related issues in relation to the provision of MRO services
  • Meeting with departmental heads and managers to keep track of MRO and departmental objectives


This role would suit somebody with experience of team management within a large organisation, ideally with a background in a customer facing role, or a project manager used to liaising between engineering staff and external customers in order to ensure efficient and effective completion of MRO activities.


To be eligible for the role, you would need to be able to prove relevant experience in a similar position, and have a proven track record of accomplishing programmes and projects in relation to MRO activities. In return you can expect a competitive salary and the opportunity to work with a global leader in aviation maintenance.

Please not that this position may require relocation, especially if you are based overseas, so please consider this before applying.


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