This is an exciting opportunity within one of the world’s largest catering companies. Would you like a challenging and varied management position that is based at the prestigious Hamad International Airport (HIA) in Doha serving not only Qatar Airways flights but all the other flights serving at HIA?
The position is a great outlook position for all aspects of catering. You will have the overall responsibility to ensure that the Airline Services department delivers with regards to KPI's, cost, budgets, SLA's and compliance. Develops the department in line with the future needs of the business ensuring all processes are performed in a efficient manner. Develop strategy for the departments needs in terms of space, employees, process flows and materialo flows ensuring cost and efficiencies are embeded.Accountabilities
In this position, you would be require to develop future strategy for the business needs ensuring the departments requirements are identified and represented. Also, you will be in charge of designing and implementing appropriate audit programs to assess and drive the department's performance in line with Qatar Aircraft Catering Company (QACC) and customer expectations.
Additionally you will manage all operational aspects of the Airline Services departments to ensure product and service requirements are met to the agreed budgets and KPI's. You will use your communication skills to consult with airline representatives in order to develop the departments’ future strategy in terms of customer focus.
Moreover, you will be leading your team by overseeing and supervising the daily activities such as recruiting, training, developing and discipline to ensure a high standard of service delivery.
In order to be considered for this role, you would possess a Bachelor’s Degree or Equivalent and would have a minimum 8 years relevant experience. You would have experience in inflight catering operations in a managerial position. A successful candidate would be a natural leader, with the ability to delegate work, set clear direction and manage work flow.