Maintenance Service Representative - IFE - Expired Jobs

This job expired on 15-08-2012

Maintenance Services Representative - Amsterdam 17 days ago

Netherlands

Panasonic Avionics is the market leader in the world of In Flight Entertainment and Connectivity (IFEC), offering sophisticated products and unparalleled service levels to deliver industry leading ...
Maintenance Services Representative - Paris CDG 17 days ago

France

Panasonic Avionics is the market leader in the world of In Flight Entertainment and Connectivity (IFEC), offering sophisticated products and unparalleled service levels to deliver industry leading ...
Customer Service Representatives 18 days ago

London, London Luton Airport

Overall Purpose of the Role: An opportunity has arisen for Customer Service Representatives to join our team based in Luton due to the rapid and successful growth of our business. Based within ou...
Maintenance Services Rep - Heathrow 17 days ago

London, London Heathrow Airport

Panasonic Avionics is the market leader in the world of In Flight Entertainment and Connectivity (IFEC), offering sophisticated products and unparalleled service levels to deliver industry leading ...

IFE Maintenance Service Repersentatives required for our client in Australia.

Responsibilities:

Manage relationship between our company and assigned customers to ensure satisfaction and a long term business relationship.
Ensure all necessary customers' and documentation are properly completed. Properly document the use of spares and update inventory records.
Evaluate LRU testing/ certification requirements and provide feedbackto amend applicable calibration and acceptance test procedures.
Respond to all airline issues related to operation and maintenance of our client's in-flight entertainment (IFE) systems. Provide technical guidance and assistance to customers in troubleshooting and resolving system & interface problems.
Monitor failure trends and possible quality or reliability problems. Communicate findings with Product Engineers/ Reliability to ensure accurate, timely resolution.
Investigate and resolve system operation and/ or maintenance issues, including identifying the size and scope of the problem, reporting and implementing a recovery plan, utilizing areas of expertise elsewhere in the company.
Perform any other duties as assigned.

Requirements:

Degree/ diploma in Electrical Engineering or equivalent
Minimum 2 years direct related experience with IFE programs, software, engineering systems.
Demonstrate background in any of the following disciplines: Token Ring/Ethernet LANs; RF Signal Conditioning and Distribution: Audio/Video Encoding; Microprocessor based controllers; embedded Software; Analog Audio/Video Circuits.
Good written and oral communicating skills .
Excellent interpersonal and problem solving skills.
Avionics and/or airframe background will be highly desirable.

Salary type:	Annual salary
Salary band:	Any
Location:	Australia
Job type:	Permanent
Company:	Expired Jobs
Contact:	Neil Engerran
Sector:
Job Categories:	Air Traffic Controller \| Instructors & Trainers \| Avionics Engineer \| Human Factors Engineer \| Systems Engineer
Posted:	18/07/2012
Expires:	15/08/2012