Reporting to the General Manager - Learning & Development, the Learning & Development Specialist will be responsible for Training Needs Analysis, creation of Development Plans and the design, development and delivery of learning solutions such as On-boarding, Induction, Customer Experience and Management Development Programmes across specific business areas. You will also work closely with the Training Managers and Trainers across the business to ensure all of our Managers and colleagues are developed to the highest level, continuously delivering a VIP service.
As the Learning & Development Specialist, you will design, deliver and evaluate blended learning solutions that will meet the requirements in a fast growing business. Developing innovative blended learning solutions including e-Learning face to face, coaching and mentoring, you will ensure delivery is aligned to our Take Me There values and Jet2.com & Jet2holidays Leadership Framework. In addition, there will be an opportunity to be involved in One to One Coaching, and bespoke project work.
You will be responsible for a specific business (Overseas Ground Operations and Reps) area working closely with the HR Business Partners and other Learning and Development Specialists to ensure a consistent approach is delivered across the business.
You will be based in Leeds City Centre,with extensive travel to our bases and resorts.
The successful candidate will be able to demonstrate a strong Learning and Development background with evidence of successfully delivering the full training cycle from Training Needs Analysis to Measurement of Return on Investment. You will be an inspirational and engaging communicator with a genuine passion for the development of others.
You will have excellent organisational skills with the ability to work under tight timescales and adapt to change with ease. You must be able to demonstrate outstanding consideration to all learning styles, innovations and meticulous attention to detail in your training material. A Certificate in Training Practice or equivalent qualification would be an advantage.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!