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7 months ago
Zetta Jet Pte Ltd
Location: Singapore
Job type: Permanent
Contact: HR
Sector: Aircraft
Job Role: Coordinator Jobs

Responsibilities:

Operational

  • Liaise with duty Cabin Crew who is assigned for the flight and/or Cabin Crew Manager
  • Prepare flight menu, follow procedures and instructions provided by CCM/ISM taking into account:
  • Passenger Pax
  • Flight Duration
  • Flight Departure and Arrival Time
  • Customer Meal Preferences/ Dietary Requirement
  • Special Requests (approved by Sales and/or CCM)
  • Caterer (skills, supplies. Menu turnaround time from order to) delivery
  • Using standard template for new/ change of order
  • Send the order to caterer/ handler – after approval by ISM or CCM (unless waived or not required for specific reasons)
  • Follow up/ monitor catering order from request till delivery to aircraft (order confirmation, process change of order if specific item/s is not available)
  • You will be the contact point for Cabin Crew and Sales for any last minute request and processes whatever required (approval will be needed as above)
  • Liaise with Catering Company or Handler to submit last minute changes, if any

 

Administrative

  • Assist CCM/ ISM to source for Caterers at each airport
  • Assist CCM/ ISM in finding and evaluating suppliers and quotes
  • Enter relevant data into FOS
  • Update FOS with customer preference as received by Cabin Crew and liaise with CCM
  • Tracking inventory – as per CCM/ ISM instructions and replenishment of stock items
  • Process order for supplies/ consumables (prepare order/ request approval/ send and monitor order)
  • You will be the contact person for Supplier/ Caterer and liaise with Accounts Department
  • Verify invoice and sign off (limited to a specific amount) for payment process
  • Check aircraft inventory
  • Traveling may be required
  • Replenish aircraft stock

Requirements:

  • Have the knowledge and connections with different caterer world wide
  • Effectively bilingual in English & Mandarin to liaise with Mandarin speaking associates
  • Independent with ability to work under pressure
  • Ex-cabin crew are welcome to apply

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