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27 days ago
Aeropeople Ltd
Salary: Negotiable
Location: Uxbridge
Job type: Permanent
Contact: Lee Mowatt
Sector: Aviation, Aircraft, Airport
Category: Cargo Services Jobs, Load Control Officer Jobs

Ground Operations Officer

Exciting new permanent opportunity for a Ground Operations Officer based at London Heathrow Airport.

Overview
The Ground Operations Officer shall, as part of the Ground Operations team based at London Heathrow Airport, assist in the day-to-day running of the Ground Operations department, providing support to ensure a safe, effective and efficient ground operation, to fulfil corporate and customer expectations.

Responsibilities
* Provide support of daily Ground Operations requirements
* Scheduled service monitoring - Operational Messaging, Flight Schedule, Station Reports
* ULD coordination - Charter equipment, special loads, movement requests
* Maintain inventories of Unit Load Device (ULD) and Strap levels by station, arranging for stock setup and ensure relevant departments are informed of availability issues that may impact commercial viability
* Collating of information regarding reporting and delays attributed to Ground Operations
* Preparation of reports, statistics and notices as directed by appropriate qualified departmental managers
* Liaison with service providers where required
* Collation and presentation of Service Provider information relating to the Station Information document
* Collation and presentation of information for the Aircrew Destination Guide
* Updating and administration of operational manuals as directed by appropriate qualified departmental managers
* Updating and administration of the Centrik and ASL systems with relevant Ground Operations information and documentation
* Distribution and monitoring of Ground Operations Notices
* Maintain Ground Operations training and qualification records and monitor qualification expiries
* Scheduling and allocation of Ground Operations training courses to the requirements of the Loading and Fuelling Manual and Ground Services Manual
* Maintain the Ground Operations departmental diary
* Undertake station visits for information-gathering
* Check availability of Ground Handling Agent (GHA) staff, equipment, supplies and services to ensure compliant operations
* Provide appropriate communications to other departments
* Maintain an in-depth knowledge of company operations, documentation, regulating authority requirements, relevant systems and procedures
* Ensure that service providers are supplied with relevant company documentation to ensure a safe, on-time departure
* Monitor stock levels and availability of Ground Operations forms at all required locations
* Liaise with all departments to fulfil corporate and customer expectations linked to Ground Operations
* Shall be responsible for the proper and timely performance of duties assigned.

Key Requirements
* Experience and knowledge of the aviation industry
* Experience of office administration environment
* Must be computer literate and experienced in the use of MS Office products
* Team player and must be able to work with minimum supervision
* Must be able, willing and available to travel to foreign locations, as is reasonably required by the company
* Must hold a full UK Driving Licence

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