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6 days ago
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Fuel Officer - Ground Operations


Resource Group
Salary: Competitive Salary
Location: Middle East, United Arab Emirates, Dubai
Job type: Permanent
Contact: Amelia Smith
Sector: Operations
Job Role: Airport Customer Service Jobs
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On behalf of our long-standing client, a leading flight management service provider, we are searching for a Fuel Officer to join the business in Dubai on a permanent basis. 

Our client is looking for a skilled Fuel Officer who will be responsible for all fuel arrangements for different types of aircrafts ensuring customer satisfaction and quality service through improvements in project execution processes, systems, governance and service standards.

Responsibilities: 

  • Must be able to manage a large portfolio of customers with highly customized requirements
  • Manage the unbalanced workload due to extensive seasonality in the nature of the business
  • Accurately recording and rapidly processing of all fuel requests/authorizations from the clients in accordance with statutory requirements and company policy
  • Planning and scheduling fuel deliveries for customers worldwide (ad-hoc and scheduled flights)
  • Co-ordinating with the Accounts Department whether the client has done the pending payments.

Required Knowledge/Skills:

  • Rich experience in in fuel operations and ground handling
  • Bilingual (fluency in English is a must)
  • Customer orientated approach with an outstanding level of customer service skills and experience in meeting needs of VIPs
  • Thorough knowledge of aircraft types
  • Ability to adapt to changing environment and to work calmly and decisively under pressure and within tight deadlines

If you are interested in this opportunity and are either located in Dubai or are willing to relocate, then please contact Amelia Smith at our Basingstoke office or complete an application.


A little about us…

Resource Group is a recognised global leader and trusted provider of resourcing and recruitment services with operations worldwide. We pride ourselves with a progressive and supportive team culture across the company that is cultivated by our experienced aviation personnel. Supporting our clients to deliver bespoke training solutions, as well as both temporary and permanent staff, always providing “Expert Solutions, Adding Value”.

On behalf of our long-standing client, a leading flight management service provider, we are searching for a Fuel Officer to join the business in Dubai on a permanent basis. 

Our client is looking for a skilled Fuel Officer who will be responsible for all fuel arrangements for different types of aircrafts ensuring customer satisfaction and quality service through improvements in project execution processes, systems, governance and service standards.

Responsibilities: 

  • Must be able to manage a large portfolio of customers with highly customized requirements
  • Manage the unbalanced workload due to extensive seasonality in the nature of the business
  • Accurately recording and rapidly processing of all fuel requests/authorizations from the clients in accordance with statutory requirements and company policy
  • Planning and scheduling fuel deliveries for customers worldwide (ad-hoc and scheduled flights)
  • Co-ordinating with the Accounts Department whether the client has done the pending payments.

Required Knowledge/Skills:

  • Rich experience in in fuel operations and ground handling
  • Bilingual (fluency in English is a must)
  • Customer orientated approach with an outstanding level of customer service skills and experience in meeting needs of VIPs
  • Thorough knowledge of aircraft types
  • Ability to adapt to changing environment and to work calmly and decisively under pressure and within tight deadlines

If you are interested in this opportunity and are either located in Dubai or are willing to relocate, then please contact Amelia Smith at our Basingstoke office or complete an application.


A little about us…

Resource Group is a recognised global leader and trusted provider of resourcing and recruitment services with operations worldwide. We pride ourselves with a progressive and supportive team culture across the company that is cultivated by our experienced aviation personnel. Supporting our clients to deliver bespoke training solutions, as well as both temporary and permanent staff, always providing “Expert Solutions, Adding Value”.


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