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26 days ago
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Customer Services Agent


American Airlines
Salary: Competitive salary, plus travel privileges
Location: Manchester, Manchester Airport
Job type: Part Time
Contact: Sarah Fearnley
Job Role: Airport Customer Service Jobs
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Shifts to cover 7 days a week between 06:45am and 11:15pm

Applicants must have the legal right to live and work in the UK

As one of the world’s leading airlines, we believe that our customers should enjoy a first-class airport experience. If you share that belief, this is your opportunity join the American Airlines team here in Manchester, and help us deliver an outstanding service through all passenger contact points.

Working across check-in, gates, transfer, arrival, baggage services and ticketing, you’ll ensure the highest levels of safety and security. In this front-line role you will be a key ambassador for our business, so it’s important that everything you do is underpinned by a ‘customer first’ approach.

GSAT trained with proven experience in an airline customer services environment, you combine excellent communication and problem-solving skills with the flexibility to work weekends and Bank Holidays.

In return, we offer a competitive salary and flight privileges on American Airlines (for you and your direct family) from day one – including free travel to the USA, plus reduced price travel with our Oneworld partners after six months. There’s also a pension, life insurance and incentive programme.

This is a temporary position till the end of October 2017.

Please ensure you already have the legal right to live and work in UK BEFORE submitting your application for this role.

To apply, please click "Apply" and send your CV and covering letter by email.

Shifts to cover 7 days a week between 06:45am and 11:15pm

Applicants must have the legal right to live and work in the UK

As one of the world’s leading airlines, we believe that our customers should enjoy a first-class airport experience. If you share that belief, this is your opportunity join the American Airlines team here in Manchester, and help us deliver an outstanding service through all passenger contact points.

Working across check-in, gates, transfer, arrival, baggage services and ticketing, you’ll ensure the highest levels of safety and security. In this front-line role you will be a key ambassador for our business, so it’s important that everything you do is underpinned by a ‘customer first’ approach.

GSAT trained with proven experience in an airline customer services environment, you combine excellent communication and problem-solving skills with the flexibility to work weekends and Bank Holidays.

In return, we offer a competitive salary and flight privileges on American Airlines (for you and your direct family) from day one – including free travel to the USA, plus reduced price travel with our Oneworld partners after six months. There’s also a pension, life insurance and incentive programme.

This is a temporary position till the end of October 2017.

Please ensure you already have the legal right to live and work in UK BEFORE submitting your application for this role.

To apply, please click "Apply" and send your CV and covering letter by email.

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