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17 days ago
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Customer Services Agent


TAG Farnborough Airport
Salary: £20,000 - £21,000
Location: Farnborough, Farnborough Airport
Job type: Permanent
Contact: Sophie Lesnoff
Sector: Airport
Job Role: Airport Customer Service Jobs
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Customer Services Agent

TAG Farnborough Airport, Hampshire

TAG Farnborough Airport, conveniently located near the heart of London, is Europe's finest facility dedicated exclusively to business aircraft. Historic site of the famous Airshow, the airport has been developed by TAG Aviation to be the most modern and state of the art facility dedicated to business aviation in Europe.

TAG Farnborough Airport Limited is seeking to recruit a Customer Services Agent (full time) to join our Customer Services and Operations team. With a background in a premium customer service environment you will be responsible for delivering outstanding, discreet and professional service to our discerning customers.

Key Responsibilities:

Meet and greet functions for all visitors to the airport in a consistently professional, friendly and attentive manner

Ensure the handling of passengers and crews with speed and efficiency, making sure that all safety procedures are strictly followed

Receptionist and Guest Relations' duties

Look after passengers in the VIP lounges and serve refreshments

Escort clients and chauffeur driven cars to aircraft

Ensure a constant communication with all departments in order to maximise the levels of service for all visitors in an efficient but unobtrusive manner.

This role is on shift basis and involves some manual handling.

Candidate Profile:

The ideal candidate must have previous demonstrable experience of providing a high level of customer service within a prestigious market. The successful candidate will be highly energetic and motivated, flexible, an excellent communicator and focused on providing a personalised standard of service. The ability to multi-task is a must and knowledge of a foreign language would be an advantage. A full clean driving licence is essential.

Benefits:

Benefits include competitive salary plus bonus, pension, life assurance, 24 days holiday.

Applications including CV and salary details should be sent to:

slesnoff@tagfarnborough.com

We will only contact successful applicants.

STRICTLY NO AGENCIES 

Customer Services Agent

TAG Farnborough Airport, Hampshire

TAG Farnborough Airport, conveniently located near the heart of London, is Europe's finest facility dedicated exclusively to business aircraft. Historic site of the famous Airshow, the airport has been developed by TAG Aviation to be the most modern and state of the art facility dedicated to business aviation in Europe.

TAG Farnborough Airport Limited is seeking to recruit a Customer Services Agent (full time) to join our Customer Services and Operations team. With a background in a premium customer service environment you will be responsible for delivering outstanding, discreet and professional service to our discerning customers.

Key Responsibilities:

Meet and greet functions for all visitors to the airport in a consistently professional, friendly and attentive manner

Ensure the handling of passengers and crews with speed and efficiency, making sure that all safety procedures are strictly followed

Receptionist and Guest Relations' duties

Look after passengers in the VIP lounges and serve refreshments

Escort clients and chauffeur driven cars to aircraft

Ensure a constant communication with all departments in order to maximise the levels of service for all visitors in an efficient but unobtrusive manner.

This role is on shift basis and involves some manual handling.

Candidate Profile:

The ideal candidate must have previous demonstrable experience of providing a high level of customer service within a prestigious market. The successful candidate will be highly energetic and motivated, flexible, an excellent communicator and focused on providing a personalised standard of service. The ability to multi-task is a must and knowledge of a foreign language would be an advantage. A full clean driving licence is essential.

Benefits:

Benefits include competitive salary plus bonus, pension, life assurance, 24 days holiday.

Applications including CV and salary details should be sent to:

slesnoff@tagfarnborough.com

We will only contact successful applicants.

STRICTLY NO AGENCIES 


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