12 months ago
Customer Service Supply Chain & Demand Planning Manager
Key roles and responsibilities include, for all European programs, representing a yearly sales of 300 M€, with a forecasted growth of 10% per year in the next 3 to 4 years:
*To lead the forecasting of spares parts demand on a 5 years horizon.
*To manage the provisioning of spares in accordance with the validated demand plan
*To monitor the interface with the various manufacturing/supplying sites (3) based in France and UK, and drive the improvement of their delivery performance.
*To prepare the entry into service on a logistic standpoint : configuration management for after market spares, definition of procurability
*To manage 4 teams (22 people) based in Gloucester and Velizy.
*To head the transformation of the organization and processes in order to support the ramp up of spares activity in the coming years
*To drive the organization towards an ambitious plan to improve spares delivery service level to end customers above 95% vs. customers request while optimizing spares inventory (5% per year), and reducing quality escapes.
To be successful in this role, you must be proactive and customer-focused with excellent interpersonal and cross-cultural communication skills (written and verbal English, French is a plus), coupled with good problem solving skills and a good awareness on spares forecasting, MRPII and supply chain best practices. Ideally you will be able to demonstrate successful experience gained in some of the following domain: after sales spares operation, supply chain/procurement activity in aerospace, automotive, or any other similar industry. You will also possess excellent people management, cross-sites leadership skills and be able to demonstrate your ability to drive changes.
The role will include regular travel (once every 2 to 3 weeks in France and UK)
Level of education: Masters degree or equivalent of 10 years experience in Supply Chain/Logistics
If you are interested in this position or would like to find out more then please get in contact with me either via or call me on.