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15 days ago
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Customer Service Supply Chain Demand Planning Manager


Shorterm Limited
Salary: Negotiable
Location: Gloucester
Job type: Permanent
Contact: Jamie Birch
Sector: Aviation
Job Role: Customer Service Jobs
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Customer Service Supply Chain & Demand Planning Manager

Key roles and responsibilities include, for all European programs, representing a yearly sales of 300 M€, with a forecasted growth of 10% per year in the next 3 to 4 years:

*To lead the forecasting of spares parts demand on a 5 years horizon.
*To manage the provisioning of spares in accordance with the validated demand plan
*To monitor the interface with the various manufacturing/supplying sites (3) based in France and UK, and drive the improvement of their delivery performance.
*To prepare the entry into service on a logistic standpoint : configuration management for after market spares, definition of procurability
*To manage 4 teams (22 people) based in Gloucester and Velizy.
*To head the transformation of the organization and processes in order to support the ramp up of spares activity in the coming years
*To drive the organization towards an ambitious plan to improve spares delivery service level to end customers above 95% vs. customers request while optimizing spares inventory (5% per year), and reducing quality escapes.

To be successful in this role, you must be proactive and customer-focused with excellent interpersonal and cross-cultural communication skills (written and verbal English, French is a plus), coupled with good problem solving skills and a good awareness on spares forecasting, MRPII and supply chain best practices. Ideally you will be able to demonstrate successful experience gained in some of the following domain: after sales spares operation, supply chain/procurement activity in aerospace, automotive, or any other similar industry. You will also possess excellent people management, cross-sites leadership skills and be able to demonstrate your ability to drive changes.

The role will include regular travel (once every 2 to 3 weeks in France and UK)

Level of education: Masters degree or equivalent of 10 years experience in Supply Chain/Logistics

If you are interested in this position or would like to find out more then please get in contact with me either via or call me on.
Customer Service Supply Chain & Demand Planning Manager

Key roles and responsibilities include, for all European programs, representing a yearly sales of 300 M€, with a forecasted growth of 10% per year in the next 3 to 4 years:

*To lead the forecasting of spares parts demand on a 5 years horizon.
*To manage the provisioning of spares in accordance with the validated demand plan
*To monitor the interface with the various manufacturing/supplying sites (3) based in France and UK, and drive the improvement of their delivery performance.
*To prepare the entry into service on a logistic standpoint : configuration management for after market spares, definition of procurability
*To manage 4 teams (22 people) based in Gloucester and Velizy.
*To head the transformation of the organization and processes in order to support the ramp up of spares activity in the coming years
*To drive the organization towards an ambitious plan to improve spares delivery service level to end customers above 95% vs. customers request while optimizing spares inventory (5% per year), and reducing quality escapes.

To be successful in this role, you must be proactive and customer-focused with excellent interpersonal and cross-cultural communication skills (written and verbal English, French is a plus), coupled with good problem solving skills and a good awareness on spares forecasting, MRPII and supply chain best practices. Ideally you will be able to demonstrate successful experience gained in some of the following domain: after sales spares operation, supply chain/procurement activity in aerospace, automotive, or any other similar industry. You will also possess excellent people management, cross-sites leadership skills and be able to demonstrate your ability to drive changes.

The role will include regular travel (once every 2 to 3 weeks in France and UK)

Level of education: Masters degree or equivalent of 10 years experience in Supply Chain/Logistics

If you are interested in this position or would like to find out more then please get in contact with me either via or call me on.

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