Looking for Aviation Jobs in the USA?

Please visit our partner site

No thanks Show me USA Jobs

Customer Service Host - British Airways

This job expired on 03-01-2014

Browse Aviation Job Search by Job Categories

Here are some similar jobs for you to consider...

  • Air Export Customer Service Clerk 26 days ago


    Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 25 years. We work with some of the industry’s best known c...

  • Mechanical Field Service Representative 27 days ago

    Hampshire, UK

    Mechanical Field Service Representative - Chinook RAF Odiham, Hampshire, UK Competitive salary We are currently looking for an experienced Mechanical Field Service Representative - Chinook, to...

  • Lead Guest Services Representative 26 days ago

    UK, Crawley

    Lead Guest Services Representative Crawley, UK Competitive salary We are currently looking to recruit a new Lead Guest Services Representative. To manage and lead the GSR team in providing a...

  • Senior Design Engineer 23 days ago

    Salary band: £40k - £50k

    Senior Design Engineer - Reading - £45,000 p.a.This leading manufacturer of high technology products to a number of sectors including aerospace, aviation, energy and automotive are recruiting for a...

  • Senior Software Engineer Yesterday

    Salary band: £80k - £90k

    Senior Software EngineerCrawley - 12 month duration - Pay rate £40 to £42 p/h - Start date 1st December 2014 We are looking for a Senior Software Engineer contractor to work for our client on an Ai...

See more jobs like this >>

Job Details

Salary Details: Competitive salary
Location: South East , East Sussex , Crawley
Job type: Temporary
Company: British Airways
Contact: Recruitment Website
Sector: Hospitality
Job Categories: Customer Service Jobs
Posted: 16/12/2013
Expires: 03/01/2014

Customer Service Host

British Airways

Gatwick Airport, Crawley, East Sussex

Competitive salary

7 month temporary contracts on offer


British Airways are looking for experienced customer service professionals to host and provide world-class service to our customers throughout their journeys

Our customer service people are usually the first people customers come into contact with as their journey begins – they are the warm welcome, the efficient processing of paperwork and procedures and the open communication between British Airways and our customers.

As a Customer Service Host you’ll have the opportunity to really define our customers’ experience of British Airways at Gatwick. You’ll need to be flexible; to understand and act on the different needs of our customers, to use your initiative, to provide a personalised service that our customers are delighted with from the baggage drop, full-service check-in, through to the lounge. You’ll need to be calm, proactive and organised – able to ensure any problems are resolved efficiently and with minimal inconvenience. Your role will build, strengthen and reinforce the relationship we have with all our customers, including executive cardholders, those travelling in premium cabins and other commercially important customers.

You’ll need to have excellent, proven customer service skills and a good understanding of British Airways values and what drives customer satisfaction. An understanding of safety and compliance within the aviation industry is also important. You should be a natural communicator, with strong verbal and written skills, especially with strong attention to detail, and a positive team focused attitude with a desire to provide the best service possible.


To apply, please click on the apply link to visit our website.