Looking for Aviation Jobs in the USA?

Please visit our partner site

No thanks Show me USA Jobs

Customer Service Host - British Airways

This job expired on 03-01-2014

Browse Aviation Job Search by Job Categories

Here are some similar jobs for you to consider...

  • Senior Airworthiness Engineer - California 27 days ago


    Major Chinese civil aircraft company are seeking a range of experienced aircraft design/development specialists to join their expanding design office in California. This will be on the design and c...

  • Aviation Security Officer 26 days ago

    Salary band: £15k - £20k

    Landmark Aviation draws on decades of experience and is committed to exceeding the standards in business aviation service, with 75 locations in the U.S., Canada and Western Europe. Offering a wide...



    INFLITE MRO SERVICES   Vacancy  We are pleased to announce that the following position is available within our very successful Regional aircraft Division based at London Stansted A...

  • Direct Entry Senior Cabin Crew 7 days ago

    South East, Essex, UK

     Direct Entry Senior Cabin Crew Members   Stobart Air is currently seeking applications from experienced Cabin Crew at our base at Southend Airport.      Duties & ...

  • Senior Signage Installer 5 days ago

    Salary band: £25k - £30k

    Due to an increase in orders and general expansion, they are now looking for another Senior Installer and you will lead a two man team and therefore need to manage staff and delegate. Previous exp...

See more jobs like this >>

Job Details

Salary Details: Competitive salary
Location: South East , East Sussex , Crawley
Job type: Temporary
Company: British Airways
Contact: Recruitment Website
Sector: Hospitality
Job Categories: Customer Service Jobs
Posted: 16/12/2013
Expires: 03/01/2014

Customer Service Host

British Airways

Gatwick Airport, Crawley, East Sussex

Competitive salary

7 month temporary contracts on offer


British Airways are looking for experienced customer service professionals to host and provide world-class service to our customers throughout their journeys

Our customer service people are usually the first people customers come into contact with as their journey begins – they are the warm welcome, the efficient processing of paperwork and procedures and the open communication between British Airways and our customers.

As a Customer Service Host you’ll have the opportunity to really define our customers’ experience of British Airways at Gatwick. You’ll need to be flexible; to understand and act on the different needs of our customers, to use your initiative, to provide a personalised service that our customers are delighted with from the baggage drop, full-service check-in, through to the lounge. You’ll need to be calm, proactive and organised – able to ensure any problems are resolved efficiently and with minimal inconvenience. Your role will build, strengthen and reinforce the relationship we have with all our customers, including executive cardholders, those travelling in premium cabins and other commercially important customers.

You’ll need to have excellent, proven customer service skills and a good understanding of British Airways values and what drives customer satisfaction. An understanding of safety and compliance within the aviation industry is also important. You should be a natural communicator, with strong verbal and written skills, especially with strong attention to detail, and a positive team focused attitude with a desire to provide the best service possible.


To apply, please click on the apply link to visit our website.