Looking for aviation jobs in the USA?
You're probably looking for our dedicated American jobs page us.aviationjobsearch.com
1185 jobs - 65 added today
484651 registered Jobseekers
Deutsch de_DE   English en_GB    Recruiting? Call us on 01772 639605
Email me newest jobs similar to this one
2 months ago

An exciting opportunity has arisen for a temporary Customer Service Agent to join the UK team at Heathrow on a fixed term contract until October 2017. Working as part of our busy team you will strive for excellence in customer service, providing a friendly and efficient ticketing service, be pro-active in resolving issues and work closely with the airport team and handling agent.

You will be rostered over seven days and work a total of 37.5 hours per week with a roster pattern of four on, two off. Shift patterns rotate with early shifts beginning at 05:30, and late shifts beginning at 13:30. Flexibility around shift times and some overtime will be required.

 

Eligibility Criteria


Mandatory

  • Current Amadeus Pro-Web reservations and ticketing experience

  • Working knowledge of boarding systems

  • Customer service excellence, ideally in an airline environment

  • Excellent time management

  • Cool and calm under pressure

  • Excellent verbal and written communication skills, the ability to liaise and consult with staff at all levels.

  • Strong knowledge of Microsoft Excel, Word and Outlook.

  • Excellent attention to detail

  • Interpersonal and teamwork skills

  • Enthusiasm

Preferred

  • Knowledge of airline check-in systems

  • Knowledge and experience working in the Airline or Travel Industry

  • First-hand knowledge/experience of the SAA product and/or destinations.

 

To apply, please send your CV together with a cover letter.

Applications sent without a cover letter will not be considered. 

To be considered for this role, you must have the right to live and work in the UK. Applications from agencies will not be accepted.

 

Here are some similar jobs for you to consider...


29 days ago
only 15 hours until close
Maintenance Services Representative
London Heathrow Airport
24 days ago
only 4 days until close
16 days ago
only 12 days until close
Passenger Services Recruitment Day
London, Surrey, London Heathrow Airport, Hounslow, West Drayton
6 days ago
only 22 days until close
Ramp Agent (Ground Operations) – Full Time
London Heathrow Airport
£20k - £25k

Email me newest jobs similar to this one

  Back to the top