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12 months ago
TAG Farnborough Airport
Salary band: £20k - £25k
Location: Farnborough Airport
Job type: Permanent
Contact: Sophie Lesnoff
Sector: Airport
Category: Customer Service Jobs, Airport Customer Service Jobs


TAG Farnborough Airport


TAG Farnborough Airport, conveniently located near the heart of London, is Europe's finest facility dedicated exclusively to business aircraft. Historic site of the famous Airshow, the airport has been developed by TAG Aviation to be the most modern and state of the art facility dedicated to business aviation in Europe.

TAG Farnborough Airport Limited is seeking to recruit a Concierge to join our Customer Services and Operations team. With a background in a premium customer service environment you will be responsible for delivering outstanding, discreet and professional service to our discerning customers.

Key Responsibilities:

• Meet and greet functions at the front door of the terminal for all visitors in a consistently professional, friendly and attentive manner.

• Be responsible for making passengers comfortable in the terminal and provide refreshments for them as well as dealing immediately with any requests they may have.

• Assist with all baggage requirements (including loading onto the vehicles).

• Assist the Customer Services team with the handling of crews and passengers.

• Ensure a constant communication with all departments in order to maximise the levels of service in the terminal for all visitors in an efficient but unobtrusive manner.

• This role is based on shift work.

Candidate Profile: The ideal candidate must have previous demonstrable experience of providing a high level of personal customer service within a prestigious market. This person will be highly energetic, flexible, an excellent communicator with a polished appearance. A high attention to detail and an ability to deliver the “extra mile” are essential and knowledge of a foreign language would be an advantage.

Benefits: Benefits include competitive salary plus bonus, pension, life assurance, 24 days holidays + 8 bank holidays.

We will only contact successful candidates


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