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about 1 year ago
Salary: Competitive
Location: UK
Job type: Permanent
Contact: Rachel Fry
Sector: Business & Administration, Operations
Category: Customer Service Jobs, Assistants & Executives Jobs
Zenon Aviation Recruitment is delighted to be supporting a fast-growing Private Jet Charter & Management company which is currently in a period of rapid expansion. They are looking for a skilled Client Relations Officer to join their growing company. 

As mentioned our client is looking for a Client Relations Officer to work closely with the Sales Team to deliver an outstanding luxury service to a number of VVIP, high profile individuals and organisations. They offer Private Jet Charter services, Jet Management services and they have a maintenance facility on-site to ensure that customer expectations are met and exceeded.

Responsibilities will include; 

• Delivering exceptional customer service to VVIP, high profile clients, ensuring complete customer satisfaction
• Liaising and coordinating with the relevant internal departments to organize logistics to meet client requirements
• Developing and nurturing client relationships to ensure satisfaction and an outstanding luxury customer experience
• Assisting with administration and inputting post-flight data as required
• Assisting with marketing through the company social media including LinkedIn, to ensure that accounts are kept current in regards to events and other relevant updates

You must have the following skills to be considered for the role;

• Outstanding customer service skills
• Excellent IT skills 
• Ability to communicate at a high level with high net worth individuals and other VVIP clients
• Strong negotiation skills, and the ability to efficiently prioritise time
• Ability to work under pressure to a high standard

If you have previous experience in a similar VIP environment, and would like to apply for the position, please send through your CV to us in confidence or call our office. 

Zenon Recruitment Ltd is acting as an Employment Agency in regards to this vacancy.

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