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about 1 year ago
Qatar Airways
Salary: Competitive
Location: Europe (non-UK)
Job type: Permanent
Category: Airside Team Leader Jobs
About your job

We are looking for an exceptional leader to head up our new station in Skopje as Airport Services Manager. Reporting through to the Regional Manager you will inspire and motivate your team to deliver the 5 star service Qatar Airways is renowned for and ensure that the Airport Operations run smoothly and efficiently conforming to all safety and security requirements. 

You will champion the Qatar Airways customer, employees, our contractors and our Airline in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations.

Responsible for training and resource planning, you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws. You will handle irregular operations at minimum cost  whilst ensuring an impeccable level of customer service and ensure operations are within budget. You will monitor all airport use agreements, rental agreements and third party service providers.

About you

The successful candidate will ideally have:

  • Bachelors degree or equivalent
  • Previous experience working as an Airport manager with a major airline
  • Strong management background with the ability to inspire a team and give clear direction
  • Extensive overall knowledge across all areas of airport operations is required
  • Proven experience in Crisis Management and calm under pressure
  • Strong commercial acumen
  • Ability to work shifts is essential 


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