CTHCM Diploma in Hotel Management placed on: 18/09/2002
No previous experience or hotel management training is required for entry to this first year programme which starts from the very beginning and introduces the basic ingredients of a hotel manager’s necessary skill portfolio. By the end of only one academic year of study, students will have an understanding of the food and beverage operations within a hotel, plus basic knowledge of front office and accounting procedures, and the computer technology that makes them tick. Theoretical subjects such as marketing and the behavioural aspects of tourism are also covered. Syllabus Food & Beverage Operations Food Science, Hygiene & Nutrition Front Office Operations Facilities & Accommodation Operations Hospitality Costing & Control Systems Supervisory Management Marketing Tourism Computing Business Communication Qualifications CTHCM Diploma in Hotel Management Designatory letters: ACTHCM (Associate Membership of the Confederation of Tourism, Hotel & Catering Management) Royal Society of Health Essential Food Hygiene Certificate Entry Requirements A good secondary education equivalent to GCE ‘O’ Level standard. Tuition Fees £4,200
Website: http://www.w-l-c.co.uk/
eMail: info@w-l-c.co.uk
CTCHM Advanced Diploma in Tour Operation placed on: 18/09/2002
In recent years the fastest growing sector of the travel business has been the “package holiday” market, where the elite of the industry, the tour operators, provide complete holidays (including flights, hotel room and excursions) at a price which is often lower than the normal return air fare. The tour operators do this by chartering their own aircraft, block-booking hotel accommodation and negotiating group rates for leisure activities – thus providing the benefits of economies of scale for their customers and, of course, enormous profit potential for themselves. The Advanced Diploma in Tour Operation course has been specifically designed to provide the specialist skills that are needed at this level and should be considered as a logical second year study option for holders of the Diploma in Travel Agency Management. Syllabus Tour Operation Advanced Fare Calculation Advanced Computer Reservation systems Tour Management & Resort Representation Human Resource Management Tour Promotion through Advertisements, Brochures & Websites Qualifications CTHCM Advanced Diploma in Tour Operation Association of British Travel Agents Tour Operators Certificate British Airways BA3 (Advanced Fares) Edutour Sabre CRS Competency Certificate 40 IATA points Designatory letters: MCTHCM (Full Membership of the Confederation of Tourism, Hotel & Catering Management), M. Inst TT (Full Membership of the Institute of Travel and Tourism) Entry Requirements CTHCM Diploma in Travel Agency Management or IATA/UFTAA Diploma or equivalent. Tuition Fees £3825
Website: http://www.w-l-c.co.uk/
eMail: info@w-l-c.co.uk
CTHCM Advanced Diploma in Hotel Management placed on: 18/09/2002
Rated as equivalent to a Higher National Diploma in Hotel Management, the Advanced Diploma provides a stepping stone from the basic training given on the first year Diploma course and the Bachelor of Science degree courses in Hotel Management offered by British universities. The food and beverage, financial and human resource management areas of the programme are taught by WLC. The food and beverage production section is taught at Thames Valley University’s Ealing campus in West London. Syllabus Food & Beverage Management Food & Beverage Production Facilities & Accommodation Management Management Accounting Human Resource Management Management Research Report Qualifications CTHCM Advanced Diploma in Hotel Management Designatory letters: MCTHCM (Full Membership of the Confederation of Tourism, Hotel & Catering Management) National Vocational Qualification (NVQ) Level II in Food Production Entry Requirements CTHCM Diploma or recognised equivalent, or suitable work experience Tuition Fees £4,200
Website: http://www.w-l-c.co.uk/
eMail: info@w-l-c.co.uk
CTHCM Diploma in Travel Agency Management placed on: 18/09/2002
There is currently a huge demand worldwide for professionally qualified travel staff, particularly those who have been professionally trained to deal with the complexities of international airline ticket sales. The CTHCM Diploma in Travel Agency Management has been specifically designed to provide for this segment of the job market and gives comprehensive training in the management, computing, and airline ticketing skills that are required by the industry. Virgin Atlantic approved instructors use course materials and study manuals prepared by the airline to teach fares and ticketing skills up to IATA Level 2 standard and the sophisticated Galileo Computerised Reservation System to full Virgin Atlantic ‘competency’ level. This gives the student the maximum 30 IATA training points. The course is particularly suited to those who would eventually like to open their own travel agency but can also be used for employment by travel agencies, tour operators and all airlines (not just Virgin Atlantic). Syllabus Travel Geography The Tourism Industry Business Computing Travel Agency Operations Fares & Ticketing – Level 1 Fares & Ticketing – Level 2 Computer Reservation System Travel Agency Law Sales & Marketing Finance for the Travel Industry Qualifications CTHCM Diploma in Travel Agency Management Virgin Atlantic Fares & Ticketing Certificate – Level I Virgin Atlantic Fares & Ticketing Certificate – Level II Galileo CRS Competency Certificate 30 IATA points Designatory letters: ACTHCM (Associate Membership of the Confederation of Tourism, Hotel & Catering Management), Ass. Inst TT (Associate Membership of the Institute of Travel and Tourism) Entry Requirements A good secondary education equivalent to GCE ‘O’ Level standard. Tuition Fees £4,200
Website: http://www.w-l-c.co.uk/
eMail: info@w-l-c.co.uk
BA (Hons) International Hospitality and Tourism Management (Final Year) placed on: 18/09/2002
As from July 2004 the college has become a partner institute of Bournemouth University, and will be offering the final year of their BA (Hons) in International Hospitality and Tourism Management. Whilst this is mainly aimed at students who have gained the CTHCM Advanced Diploma in either Hotel Management or Tourism Management, it is also open to suitably qualified direct entrants. This means that first year students enrolling on either the CTHCM Diploma in Hotel Management or the CTHCM Diploma in Travel Agency Management are in effect taking the first year of a BA (Hons) programme. On successful completion of the Diploma students can proceed to the CTHCM Advanced Diploma and, from there, to the BA (Hons) in International Hospitality and Tourism Management “top-up”. Course Details: International Business Strategy (20 credits) Entrepreneurial Development (20 credits) Research Unit (10 credits) Dissertation (30 credits) Tourists and Destinations (20 credits) The Hospitality Consumer Experience (20 credits) Course Start Dates: September and March
Website: http://www.w-l-c.co.uk/
eMail: info@w-l-c.co.uk
Galileo Computerised Reservation System – Part time course placed on: 18/09/2002
Galileo, one of the leading CRS (Computerised Reservation Systems) used in the travel industry, is owned by a consortia of thirteen airlines, including Virgin Atlantic and United Airlines. The Galileo CRS allows Virgin Atlantic, and other major airlines and travel agencies, direct instant access to a central booking system for airline tickets, hotel rooms, car hire etc., using advanced computer technology. West London College has been approved to run Galileo ‘First Class’ computer based courses for Virgin Atlantic Level II holders, including competency testing on a live Galileo system. Syllabus Checking airline timetables and seat availability Selling / waitlisting / amending / cancelling flights Creating booking files and client files including special meals and seat requirements Booking car rental and hotel accommodation Qualifications 10 IATA points
Website: http://www.w-l-c.co.uk/
eMail: info@w-l-c.co.uk
Virgin Atlantic Level 2 – Part Time Course placed on: 18/09/2002
On completion of Virgin Atlantic Level I students are encouraged to continue their training to advanced level on the Virgin Atlantic Level II course. In a competitive job market there is an increasing tendency for prospective employers to stipulate that priority will be given to Level II holders. Syllabus Fare construction using neutral unit of construction with minimum fare checks for higher intermediate Circle trip City and airline encode/decode One way and directional minimum Fares with more than one construction point Precedence of the published through fare Limitations on indirect travel Mixed class fares Special fares including open jaw rebated fares Ticket issue for normal and special fares Ticket reissue and refunds including MCO issue Qualifications 10 IATA points plus eligibility for Associate Membership of the Institute of Travel and Tourism Designatory letters: A.M.I.T.T. Tuition Fees £395 if paid in advance, £435 if paid in installments.
Website: http://www.w-l-c.co.uk/
eMail: info@w-l-c.co.uk
Virgin Atlantic Level 1 – Part Time Course placed on: 18/09/2002
This course provides the basic skills required for employment in the fares and ticketing sectors of the air travel industry and leads to 10 IATA points. Anybody with a reasonable standard of secondary education is eligible for admission, subject to satisfactory interview. Syllabus Airline geography IATA areas and sub-areas City and airline encode/decode Flight arrangements Issue of 2/4 coupon tickets, MCO for pre-paid ticket advise Baggage allowances and excess charges Normal and special fares, add on fares Ticket taxes Mileage system using mileage deductions/surcharges Linear fare quote formation and interpretation BSP accounting and ticket control CRS and automation in the travel industry Qualifications 10 IATA points plus eligibility for Associate Membership of the Institute of Travel and Tourism Designatory letters: A.M.I.T.T. Tuition Fees £395 if paid in advance, £435 if paid in installments.
Website: http://www.w-l-c.co.uk/
eMail: info@w-l-c.co.uk
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