Digital Servicing Manager
The Digital Servicing Manager is responsible to define and develop the digital servicing strategy with objectives to increase the online NPS (Net Promotor Score) and to reduce servicing costs.
* Define the digital servicing strategy in close collaboration with the different units and more especially with the Customer Experience, Marketing, Operation...
Accounting Manager Outstations
The accounting manager manages, leads and coordinates the insourced finance teams in the decentralized longhaul outstations (16 countries in Aftrica, US and Russia) as well as the outsourced partner (India)
* Ensure the general support functions in all longhaul outstations:
Active involvement and follow-up on local finance responsibles
* to ensu...
Captain A32F for temporary contract for summer season 2018
Brussels Airlines is now seeking temporary Captains A32F for a temporary contract in 2018, with the possibility for seasonal renewal in subsequent years.
Minimum Requirements Captains A32F
* EU Citizen
* EASA License
* Valid A32F type rating
* Current class I medical
* Minimum ICAO Level 4 English proficiency
* Minimum experienc...
Data transformation manager
The Data Transformation Manager is responsible within the Digital and retail services department for managing and driving growth of the company by ensuring all revenue opportunities, cost reductions as well as customer improvements from the CRM are maximized.
The Data Transformation Manager is responsible for managing and leading the data landscape to ensu...
IT Delivery Manager
The Delivery Manager, under the responsibility of the Business Solutions Manager, will manage the relationship with the Brussels Airlines business teams as well as with the system suppliers and this throughout the lifecycle of the IT solutions.
He/she will typically be engaged in a certain domain of the overall corporate business landscape.
The function will cove...
Section Leader Engineering Powerplant (position based in Brussels)
Coach & lead RSE’s in the Powerplant Engineering Section, responsible for the implementation and follow up of engine MRO & engine lease contracts, with focus on timing and budget. Allocate the required resources on engineering activities and projects, with a well organized team you implement a policy to realize the dep...
Service Desk Manager
As Service Desk Manager under the responsibility of the IT Head Of Service Delivery, you will be responsible for running the day to day of the Service Desk. You will ensure the Service Desk has all the means necessary to deliver the expected service within agreed SLA’s. you will act as an escalation point for customers internal and external and will escalate issu...
Passenger Service Agents Brussels, 4h/day
Several Passenger Service Agents Brussels
We are looking for people who are able and happy to work part time 5 days/week, 4h/day.
You welcome and check-in passengers at Brussels Airport with respect, courtesy and integrity and ensure that passengers receive an efficient and friendly service during the boarding process (as co-owner at the gat...
Planning Officer Ground Operations Brussels
Make the monthly rosters of the Ground Operations’ teams in Brussels. Act as contact point / face towards the staff members in order to assure all requests and wishes are considered.
Key Result Areas
* Assure a cost-efficient rostering by working on an automated rostering tool to plan the duty shifts and manually adding the names of the st...
Ancillary revenues are becoming a significant source of income for Brussels Airlines beside ticket revenue and include all revenue streams coming from additional services such as flight related services (e.g. bags, seats, upgrades, on board sales, penalties and fees, …) and non-flight related services (e.g. car rental, hotel, insurances and many more to come).
Data Analyst Ground Operations
Explore the operational databases for relevant data and create reports for use by the operational managers and business analysts.
* Explore the different databases related to the ground operational tools and know by heart where the data can be found and combined. The relevant queries should be as optimized as possible
* Develop relevant dashboar...
IT Integration Manager
The IT Integration Manager will be part of the IT Software Delivery Team responsible for the definition, implementation, management, and support and monitoring of all integration services between Brussels Airlines and the integrating partners.
* Display leadership in the definition, support, documentation, monitoring, operations and improvement in the ...
HR Services Officer
The HR Services Officer ensures the correct execution of various administrative and organizational tasks that are connected to the wages administration (each for a number of specific entities).
We are looking for a HR Services Officer who ensures the correct execution of various administrative and organizational tasks that are connected to the wages admin...
IT Project Manager/Scrum Master
The IT Project Manager manages and implements ICT projects for internal and external customers in order to develop technical solutions to optimize the organization processes.
* Monitor and report on all aspects of the project in order to ensure that the project meets the organizational requirements, the methodology and the quality standards:
As strategic buyer, you will be responsible for a diverse portfolio of purchasing projects.
In the scope of procurement files, you will analyse current business processes with an overall objective of reducing costs, increase operational efficiency as well as enhancing the customer satisfaction.
Key to your success will be your ability to influence, problem solve and...